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Returns & Refunds

Returns

Our domestic return/ refund policy lasts for 7 days upon receiving the product. Please contact the below email prior to 7 days if you intend on returning our products.

To be eligible for a return, your item must be unused and in the same condition that you received it.

We do not accept returns for change of mind and products that are intimate or sanitary goods.

We accept returns for wrong sizing, damaged or the wrong item than what you ordered.


Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@shreddedwarfare.com.au.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@shreddedwarfare.com.au and send your item to: Shredded Warfare, PO BOX 1092, Gregory Hills NSW 2567, Australia.

 

Shipping

To return your product, you should mail your product to: Shredded Warfare, PO BOX 1092, Gregory Hills NSW 2567, Australia after emailing support@shreddedwarfare.com.au.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.